Terms & conditions

Terms & Conditions

Effective Date: October 20, 2026

Welcome to Hoist Car Lift Shipping. These Terms and Conditions explain the general rules for using our website, requesting vehicle transportation information, and arranging auto transport services.

By using our website or requesting our services, you acknowledge these Terms and Conditions. Additional terms may apply to individual vehicle transportation bookings.

Please review all applicable agreements before confirming a shipment.

1. Company Information

Hoist Car Lift Shipping provides information and assistance relating to vehicle transportation services.

Business Name: Hoist Car Lift Shipping
Address: 118 N Nevada Ave, Colorado Springs, CO 80903
Phone: (719) 624-4432
Email: info@hoistcarliftshipping.com
Website: https://hoistcarliftshipping.com

2. Scope of Services

Our advertised vehicle transportation options include:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

Service availability depends on vehicle specifications, transportation routes, carrier capacity, applicable regulations, and scheduling.

Important: Before publication, this section must identify whether Hoist Car Lift Shipping operates as a motor carrier, a licensed auto transport broker, or both. Any required operating authority and registration information must also be displayed.

3. Shipping Quotes and Estimates

Transportation quotes are based on information supplied by customers, including vehicle details, pickup and delivery locations, preferred dates, and selected transport services.

Unless expressly identified as binding in a written agreement, a quote is an estimate and does not independently guarantee final pricing or carrier availability.

Any applicable changes to pricing must be communicated and handled according to the booking agreement and applicable law.

Customers should review the total price, included services, and potential additional charges before confirming a booking.

4. Booking and Confirmation

Submitting a quote request does not automatically create a confirmed transportation reservation.

A booking is confirmed only after the required acceptance and confirmation procedures have been completed.

Customers are responsible for providing accurate contact information, vehicle specifications, and pickup and delivery details.

Incorrect or incomplete information may affect transportation arrangements.

5. Payment Terms

Payment amounts, accepted payment methods, due dates, and any applicable deposits must be disclosed in the individual booking agreement.

Customers should not make payments through unverified channels.

Additional charges must be supported by the applicable agreement and disclosed as required by law.

Business review required: Insert the company’s actual deposit, payment, refund, and balance-due policies before publishing.

6. Pickup and Delivery

Pickup and delivery dates may be estimates unless expressly guaranteed in writing.

Transportation schedules may be affected by weather, traffic, mechanical issues, road closures, government restrictions, or other circumstances.

Door-to-door service is subject to safe and lawful carrier access.

When direct access is unavailable, an alternative pickup or delivery location may be arranged with the customer.

7. Customer Responsibilities

Customers are responsible for providing accurate vehicle information and following the preparation requirements communicated before shipment.

These may include:

  • Removing personal belongings and valuables
  • Disclosing mechanical problems
  • Securing loose vehicle accessories
  • Providing appropriate vehicle access
  • Documenting existing vehicle conditions
  • Ensuring an authorized person is available at pickup and delivery

Customers should also review all transportation documents before signing.

8. Vehicle Inspection and Documentation

Vehicle condition should be documented at pickup and delivery.

Customers are encouraged to retain photographs and copies of all inspection reports, booking confirmations, and transportation documents.

Any damage concerns should be recorded and reported according to the applicable carrier agreement and claims procedures.

9. Insurance and Liability

Insurance coverage and liability depend on the responsible transportation provider, applicable insurance policies, written agreements, and governing law.

Customers should request information about relevant coverage, exclusions, deductibles, and claims procedures before booking.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.

10. Cancellation and Refunds

Cancellation eligibility, applicable fees, refund amounts, and refund processing procedures are governed by the specific booking agreement and applicable law.

Customers should receive and review the cancellation policy before accepting a booking.

Business review required: Add the actual cancellation deadlines, dispatch conditions, fees, and refund processing periods.

11. Prohibited Items

Customers must not place unlawful, hazardous, or otherwise prohibited materials inside vehicles offered for transportation.

Personal belongings may also be restricted under the carrier’s transportation agreement.

Customers should confirm all cargo restrictions before vehicle pickup.

12. Website Information

We aim to provide clear and useful information about auto transport services.

However, website descriptions, transportation estimates, and general educational materials may not reflect every shipment’s circumstances.

Service details are subject to confirmation through the applicable written agreement.

13. Intellectual Property

Website text, graphics, logos, and other materials owned by Hoist Car Lift Shipping are protected by applicable intellectual property laws.

Unauthorized reproduction or commercial use of protected materials is prohibited except where permitted by law or authorized by the rights holder.

14. Third-Party Services

Vehicle transportation arrangements may involve independent service providers.

Where third parties participate in a shipment, their roles, responsibilities, and applicable terms should be disclosed to customers.

Any third-party services remain subject to relevant contracts and legal requirements.

15. Disputes and Complaints

Customers may contact Hoist Car Lift Shipping with questions, concerns, or complaints about transportation arrangements.

We encourage customers to provide their booking reference, contact information, and relevant documentation when submitting an inquiry.

Any formal dispute resolution provisions must be consistent with applicable law and the parties’ written agreements.

16. Governing Law

These Terms are intended to be interpreted under applicable United States federal law and relevant Colorado law, subject to mandatory legal requirements and any valid contractual choice-of-law provisions.

17. Changes to These Terms

These Terms may be updated to reflect changes in business practices, services, or legal requirements.

The current version will be published on this website with its effective date.

Changes will apply in accordance with applicable law and existing contractual obligations.

18. Contact Information

For questions about these Terms and Conditions, please contact:

Hoist Car Lift Shipping
118 N Nevada Ave
Colorado Springs, CO 80903

Phone: (719) 624-4432
Email: info@hoistcarliftshipping.com
Website: https://hoistcarliftshipping.com